To further support shipowners in the management of their ballast waters ahead of the entry into force in September 2024 of the D-2 compliance requirements, the French Bio-UV Group has introduced a life-time warranty on all its Bio-Sea ballast water treatment system (BWTS) installations.
The ‘warranty for life’ across the company’s entire flow range of Bio-Sea units is introduced to assure ship operators of the through-life robustness, reliability, and performance of the installations.
Bio-UV Group Deputy MD Simon Marshall said: “The introduction of a whole-life warranty across our entire range of water treatment and disinfection solutions not only signifies the confidence we have in our technology, but it disrupts the market’s current preponderance for suppliers to ship and forget about their systems once installed.”
Valid with a three or five-year aftermarket service agreement, the warranty is contingent on a BIO-SEA system being installed and operated in full compliance with the operation and maintenance manual; that servicing is undertaken by a certified Bio-UV technician; and that any replacement parts or consumables are supplied directly from Bio-UV Group or its official network. Warranty for life customers can benefit from pre-commissioning inspection and reporting, system commissioning and start-up, scheduled and reactive maintenance, plus system training.
Jean-Philippe Picard de Muller, Bio-UV Group After Market Director said: “Based on the support we have provided operators of our water treatment technologies in other industrial markets, we know that proper maintenance prevents further investment in new systems.”
The Bio-Sea warranty package follows the recent introduction of an aftercare service plan which provides support, servicing and spare parts throughout the operational life of the BWTS installation.
Picard de Muller added: “With most ships now operating ballast water treatment systems, shipowners have to start looking at service and support business models to ensure their systems remain compliant. Ultimately, a compliance and performance agreement minimises the risk of non-compliance, providing peace of mind that a Bio-Sea ballast water treatment system will not fail port state control inspection and result in costly downtime or penalties.”
For a fixed annual fee, Bio-Sea operators have access to ongoing OEM support, discounted spare parts and consumables, annual inspections, scheduled maintenance, and operator training.
The company is soon to launch a new DW UV reactor specially developed for a ship’s drinking water system.
Image: A Bio-Sea L BWTS installation (source: Bio-UV Group)
